Where do you ship?

We primarily ship to anywhere in North America; however, we will ship to anywhere in the world that UPS or FedEx will deliver to.


How much will shipping be?

Shipping is based upon weight and distance.  Please submit a quote request to Gala Rentals and we will provide you with an itemized quote that details all the charges.


Can I pick up my order?

All orders are shipped from our central processing center located in Mason, MI.  If orders are to be picked up at one of our satellite locations shipping will still be applied due to the order still coming from our central processing center.  Typically it is easier to ship your order directly to you or your venue.


When should I expect my rental items to arrive for my event?

You should expect your order to arrive one or two days prior to your event.  We never target to have your order arrive on the day of your event.  You will be provide all tracking numbers for your order so that you may monitor the shipping process.  If you need your items to arrive earlier please contact us by phone, email, or live chat to arrange.  Additional charges will apply for this service.